Terms of Service

Please read these terms of service carefully before using GoReel. By using our service, you agree to be bound by these terms.

Last updated: October 21, 2025

Agreement to Terms

By accessing and using GoReel ("the Service"), you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use this service.

Eligibility

  • • You must be at least 13 years old to use this service
  • • If you are under 18, you must have parental consent
  • • You must have the legal capacity to enter into agreements
  • • You must comply with all applicable laws and regulations
Service Description

GoReel is an AI-powered platform that helps users create, generate, and schedule TikTok slideshows and content.

What We Provide

  • • AI-powered slideshow generation tools
  • • Content scheduling and management
  • • TikTok account integration and posting
  • • Content templates and customization options
  • • Analytics and performance tracking

Service Availability

  • • We strive to maintain 99.9% uptime
  • • Service may be temporarily unavailable for maintenance
  • • We reserve the right to modify or discontinue features
User Accounts and Responsibilities

Account Creation

  • • You must provide accurate and complete information
  • • You are responsible for maintaining account security
  • • You must notify us immediately of any unauthorized access
  • • One account per person is allowed

Content Responsibility

  • • You own all content you create and upload
  • • You are responsible for ensuring content compliance
  • • You must have rights to all content you use
  • • We reserve the right to remove violating content

Prohibited Activities

  • • Creating or posting harmful, offensive, or illegal content
  • • Violating intellectual property rights
  • • Attempting to gain unauthorized access to our systems
  • • Using the service for spam or harassment
TikTok Integration and Compliance

TikTok Terms Compliance

  • • All content must comply with TikTok's Community Guidelines
  • • You must follow TikTok's Terms of Service
  • • We do not guarantee content approval by TikTok
  • • TikTok may remove content that violates their policies

Content Guidelines

  • • No hate speech, harassment, or bullying
  • • No sexually explicit or inappropriate content
  • • No violence, gore, or dangerous activities
  • • No misinformation or harmful content
  • • No copyright infringement or unauthorized use

Account Connection

  • • You authorize us to post content on your behalf
  • • We only access permissions you explicitly grant
  • • You can disconnect your TikTok account at any time
  • • We do not store your TikTok login credentials
Payment and Subscription Terms

Subscription Plans

  • • Subscription fees are billed in advance
  • • Plans automatically renew unless cancelled
  • • Price changes will be communicated 30 days in advance
  • • Free trials are available for new users

Cancellation and Refunds

  • • You can cancel your subscription at any time
  • • Cancellation takes effect at the end of the billing period
  • • No refunds for partial months or unused time
  • • Refunds may be provided at our discretion

Payment Processing

  • • Payments are processed securely through Stripe
  • • We do not store your payment information
  • • Failed payments may result in service suspension
  • • You are responsible for all applicable taxes
Intellectual Property

Your Content

  • • You retain ownership of all content you create
  • • You grant us a license to use content for service provision
  • • You can remove your content at any time
  • • We may retain copies for legal compliance

Our Service

  • • GoReel and its features are our intellectual property
  • • You may not reverse engineer or copy our service
  • • Our trademarks and branding are protected
  • • AI-generated content templates are provided as-is
Disclaimers and Limitations

Service Availability

  • • Service is provided "as is" without warranties
  • • We do not guarantee uninterrupted service
  • • We are not responsible for third-party service issues
  • • TikTok's policies may change and affect our service

Content Performance

  • • We do not guarantee content performance or engagement
  • • AI-generated content may require human review
  • • Content success depends on many external factors
  • • We are not liable for content rejection by TikTok

Liability Limitations

  • • Our liability is limited to the amount you paid us
  • • We are not liable for indirect or consequential damages
  • • Some jurisdictions do not allow liability limitations
Termination and Changes

Account Termination

  • • We may terminate accounts for policy violations
  • • You may terminate your account at any time
  • • Upon termination, your access will be revoked
  • • We may retain data for legal compliance

Terms Changes

  • • We may update these terms from time to time
  • • Changes will be communicated via email or in-app
  • • Continued use constitutes acceptance of changes
  • • Material changes will require explicit consent
Contact and Legal Information

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the United States. Any disputes arising from these terms will be resolved in the appropriate courts.

Contact Information

• Email: support@goreel.com

• Website: https://goreel.com

For legal matters: legal@goreel.com

Severability

If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.